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  • How does the scheduled service work?
    Georgia Shuttle offers daily scheduled passenger service between Highlands, NC & Doraville, GA. There are scheduled stops in Clayton, Cornelia, Gainesville & Buford. There are currently 4 daily round trips, increasing to 6 daily round trips this Spring.
  • What towns does Georgia Shuttle serve?
    Georgia Shuttle makes stops in Highlands, NC, Clayton, Cornelia, Gainesville, Buford & Doraville. Although our pick-up & drop-off locations are located in these towns, customers can travel from surrounding areas to utilize our scheduled service.
  • What options do you offer to get from Western NC & North Georgia to ATL Intl Airport?
    Avoid traffic, hassles & high parking cost. Here are 3 options that Georgia Shuttle offers our customers! OPTION 1: Take our scheduled daily passenger service to Doraville and get on MARTA. Direct Goldline service right into the terminal. COST = From $12 to $60 (fares based on boarding location) Georgia Shuttle + $2.50 MARTA OPTION 2: Take our scheduled daily passenger service to Doraville. Take an Uber/Lyft directly to ATL terminal. COST = From $12 to $60 Georgia Shuttle + approximately $60 Uber/Lyft OPTION 3: Book a private Georgia Shuttle charter (seats 14) for door to door service (CURRENTLY, DROP OFF SERVICE ONLY). Choose the option that fits you best and book tickets now at www.georgiashuttle.com/book-now!
  • What are some tips for using MARTA to/from ATL airport?
    TO ATL: We find that it works best to book a shuttle that arrives in Doraville approximately 2 1/2 to 3 hours prior to the departure time of your flight. This allows 2+ hours to get through the TSA security lines. FROM ATL: It is best to remain in the airport until 1 hour and 15 minutes prior to your scheduled Georgia Shuttle departure time from Doraville. For example, if you are booked on the 3:30pm GS shuttle from Doraville, board the MARTA approximately at 2:15pm at the airport MARTA station. This is because the airport offers more amenities (restaurants, bathrooms, etc) than the Doraville MARTA station. NOTE: MARTA trains run approximately every 10-15 minutes.
  • Do you serve ATL Intl Airport directly?
    Georgia Shuttle does not offer scheduled service directly to ATL airport. We can provide a custom charter which will take you from your pick-up location of choice directly to ATL airport (CURRENTLY, DROP OFF SERVICE ONLY).
  • Can I park my car at your pick-up & drop-off locations?
    Our Highlands, NC, Clayton, Cornelia & Gainesville locations are pick-up & drop-off locations...no parking is available. Our Buford location is a Park & Ride, so free parking is available. The Doraville MARTA offers paid parking for our customers in a parking garage & outdoor lot.
  • Do you offer residential pickups?
    Our scheduled service only stops at Georgia Shuttle designated pick-up & drop-off locations. Please visit our Private Charter section to book a custom private charter.
  • Do I need a reservation to ride on the scheduled service?
    Yes, a confirmed reservation is required. To book a seat, please visit www.georgiashuttle.com/book-now.
  • How much does it cost?
    A one way fare ranges from $12 to $60 (fares based on boarding location) which includes all taxes & fees. This fare applies to all adults & children age 2 & older. Children under 2 years of age ride free when accompanied by an adult. Please check our booking app at www.georgiashuttle.com/book-now to see current fares.
  • How early should I arrive at my pick-up location?
    Georgia Shuttle recommends that you be in place at least 10 minutes before departure time. Please show driver a printed or digital version of your ticket to board.
  • What if I need to change my reservation? Cancellation policy?
    If you need to make a change after purchasing ticket online, call us at 706-493-7372 and a representative can re-book you at no extra charge. This must be done BEFORE your original scheduled departure time! There are NO REFUNDS after your original scheduled departure time. To cancel your scheduled ticket up to 24 hours prior to scheduled time, either click on link in your booking email confirmation, or call us at 706-493-7372. You will be issued a full refund back to the credit card of purchase.
  • What kind of private charter does Georgia Shuttle offer?
    Georgia Shuttle offers private charter for all events including airport transfers, weddings, winery tours, family gatherings, sporting events & concerts to name a few!
  • What if I need to cancel my private charter?
    A private charter is not considered "booked" until we receive full payment. If you need to cancel, you may do so by contacting us no later than 48 hours prior to departure. There will be a 10% cancelation fee. Within 48 hours, the booking is non-refundable.
  • What about traffic & inclement weather?
    Georgia Shuttle values the safety of our customers & employees. Although we are not responsible for delays or cancelations due to circumstances beyond our control, we pledge to provide the most reliable & safe operation possible. Please check our website for updates, or call us at 706-493-7372 for the latest information.
  • What is your pet policy?
    We allow pets to ride with certain stipulations. In order to avoid discomfort of any passengers, pets must be kept in a small (max size 2’x2′) airline-approved carrier. They must be clean, quiet and accustomed to travel. If they are not good travelers, we ask, for everyone’s comfort, that pets be sedated. An additional $5 fee applies...please call 706-493-7372. Certified service animals are not subject to additional fees or carrier requirements. Please note: Only one pet per shuttle is allowed.
  • What are my payment choices?
    Georgia Shuttle accepts all major credit cards. We do not accept cash and our drivers do not carry cash. Georgia Shuttle offers Georgia Shuttle Gift Cards! Both plastic and e-gift cards are available on our website for purchase and redemption.
  • What is your children policy?
    Unaccompanied Minors, defined as passengers aged 15 to 17, may ride alone. Passengers aged 14 and under must travel with a parent or guardian. Do you provide car seats? Georgia Shuttle follows all state laws regarding child restraint requirements. All children under age 8, less than 57 inches tall or 40 pounds or less must be securely buckled in an age-appropriate child restraint seat. • Children under 1 year of age must be in a rear-facing car seat. • Children 1-3 years of age must be in a rear-facing car seat. If they weigh more than 20 pounds they may be in a forward-facing car seat. • Children 4-7 years of age, between 40-80 pounds or less than 57 inches tall must be in a forward-facing car seat or booster seat with a lap and shoulder belt. • Children 8+ years of age and less than 57 inches tall must use a booster seat plus a lap and shoulder belt. We are unable to provide car seats or booster seats and require all passengers to provide them for their children. Please Note: The mifold Booster Seat is not approved by the Insurance Institute for Highway Safety (IIHS).
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